Refund Policy

Our projects commence with the creation of a comprehensive scope of work document and thorough discovery/analysis. This ensures that all parties are well-informed about project requirements, minimizing the likelihood of cancellations, reversals, or disputes. Due to the time and effort invested in completing any task, work already accomplished is not eligible for reimbursement.

In the event of a mutual termination of the agreement, all completed work becomes the client's property, and any payments for additional work are null and void. Refunds for initial deposits or charges are not provided. Once the client approves mock-up designs and project development commences, no financial compensation is available.

Prorated refunds do not apply to project phases already in progress. Special occasion services provided by our marketing team are non-refundable, with expiration dates on these offers.

If accepted under specific conditions, returns will reflect in the client's account within 5-7 days.

Cancellation Policy

Codesculpt Innovations maintains a clear and straightforward cancellation policy outlined as follows:

• Cancellation requests must be directed to our account manager or billing department, and the cancellation will only take effect upon departmental approval.
• Only cancellation requests received within 12 hours of placing the order and before project execution commencement will be considered. Codesculpt Innovations is not responsible for services rendered by third parties, including hosting, web development, content authoring, etc.
• Web/app service packages are non-refundable, although written cancellation requests can be submitted up to thirty days before the planned start date. No reimbursement will be provided if a payment or deposit remains unpaid or unclaimed for more than thirty days.